Refunds

Please note that all sales are considered final. Sanctified Outcast does not accommodate returns or exchanges. We take great care in ensuring the delivery of your purchase; however, we are not liable for lost or stolen packages. Additionally, we cannot assume responsibility for lost packages resulting from incorrect shipping addresses provided at checkout. We appreciate your understanding and your patronage.

Damaged, Defective, or Incorrect Item 

At Sanctified Outcast, we strive for excellence in the quality of our products and accuracy in order fulfillment. In the rare event that you receive an item that is damaged, defective, or incorrect, we urge you to notify us immediately via email.

Inspection Period: Please inspect your order upon delivery. You have a period of 2 days from the receipt of your package to report any concerns regarding your purchase to our customer service team.

Reporting Procedure: Should you encounter any issues with your order within this timeframe, please contact us with the following information:

• Order number
• Description of the issue
• Photographic evidence (if applicable)

Resolution Window: It is imperative that we receive your communication within the specified 2-day period. Failure to contact us within this window may limit our ability to address and resolve the issue effectively.

We appreciate your cooperation and understanding. Our commitment to customer satisfaction ensures that we will endeavor to resolve your concerns promptly and professionally